Privacy Policy

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 01/01/2025

1. Introduction

The Lion Gate Café is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when you use our website, [Your Website Address], which is hosted and powered by GoDaddy.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

• When You Contact Us: If you send us a message through our website's contact form, we collect your name and email address. This information is sent to our business email address to allow us to respond to your inquiry.
• When You Make a Booking: If you use our booking menu, we collect your name, email address, phone number, the date and time of your reservation, the number of guests, and any special requests.
• Website Usage Data: Our website, as a GoDaddy-hosted site, uses cookies and similar tracking technologies to collect non-personal information about your visit. This data, which may include your IP address, browser type, and operating system, helps us understand how our website is used and to improve your experience. GoDaddy's website builder and hosting services automatically collect some of this data for analytics, security, and performance optimization.
• Customer Photos (Gallery): Our "Gallery" may feature photos taken at our café. We are committed to protecting your privacy and will only post images containing identifiable customers with their explicit consent.
  

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your messages and inquiries.
• To manage and confirm your bookings.
• To improve our website and services by analyzing user traffic and behavior through GoDaddy's analytics tools.
• To comply with legal obligations.
• To maintain the security of our website, as provided by our hosting service.

4. The Gallery and Your Photos

We respect your privacy. If you appear in a photo in our gallery and wish for it to be removed, please contact us immediately at liongatecafe@gmail.com , or come by to our café and speak to one of our managers on site.
We will remove the photo as soon as possible. Your consent to appear in a photo can be withdrawn at any time.

5. Data Storage and Security

The personal information we collect is stored and processed on secure servers managed by GoDaddy. While we take reasonable measures to protect your data, please be aware that the security of data transmitted over the internet cannot be guaranteed. GoDaddy's hosting platform includes security features designed to protect against unauthorized access, but we are not responsible for their security practices.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, and in compliance with our hosting provider's data retention policies.

We do not sell, trade, or rent your personal information to third parties. Our use of GoDaddy's services means that some data processing is performed by them. For more information on how GoDaddy handles your data, you can review their privacy policy at https://www.godaddy.com/en-uk/legal/agreements .

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights or have any questions about the data we hold, please contact us at the email address provided below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new "Effective Date." We encourage you to review this policy periodically.

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9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Address: Lion Gate Café, Hampton Court Road, East Molesey, KT8 9BZ
Emai: liongatecafe@gmail.com
Other: Ask for our WhatsApp number (We will respond on WhatsApp only!)